Welcome to Marikos Footwear. These Terms and Conditions govern your use of our website, digital platforms, and any purchase orders placed through our service channels. By browsing our site or purchasing from us, you agree to comply with and be bound by the following terms.

1. Product Varieties & Stock Availability

While Marikos Footwear operates prominently as a premier destination for original Crabkids school shoes, we also stock a wide variety of footwear collections spanning other brands and categories for the whole family.

All products listed on our platforms are subject to regional stock availability. We reserve the absolute right to limit the sales quantities of any shoe style or size to any specific consumer or geographical region at our discretion.

2. Order Processing & Payments

Orders can be placed directly through our designated communication channels, checkout systems, or official WhatsApp channels. You agree to provide accurate, current, and complete purchase information.

Full payment or verified financial transaction confirmation must be processed and authenticated before parcels are dispatched through countrywide courier services for orders outside Nairobi.

Payment On Delivery is Within Nairobi.

3. Delivery Options, Rates & Risk of Loss

We offer standard regional shipping across Kenya through recognized and trusted third-party PSV couriers and express freight networks (including Ena Coach, Modern Coast, Guardian Coach, Easy Coach, and Wells Fargo Courier).

• Nairobi CBD Delivery: Attracts a standard operational rate of KSh 150.
• Regional Outpost Delivery: Attracts a flat transit fee of KSh 400 for Central, Coast, Eastern, North Eastern, Nyanza, Rift Valley, and Western Regions.
• Logistics Variance: Delivery rates may vary slightly based on specialized destination accessibility, structural volume, or custom parcel weight configurations.
• Transit Accountability: Marikos Footwear prepares and securely packages items for dispatch. Risk of physical damage or delivery delay transfers to the designated third-party transit carrier upon pickup from our hub.

4. In-Store Pickup Regulations

Customers opting for local store collections may pick up their validated purchases at zero additional charge (FREE) directly from our physical venue: Kenya House Complex, Shop J36 (4th Floor), Koinange Street, Nairobi CBD.

Customers choosing this channel are advised that available nearby parking is provided around the venue complex to ensure standard safety and comfort during pickup intervals.

5. Shoe Performance & Fit Alignment

Our underlying brand commitment dictates that a shoe is only as good as it performs. We stand firmly behind the structural composition, premium products, and long-lasting resilience of our products we select and sell to our retail customers from different manufacturers.

It remains the buyer's sole responsibility to confirm exact size specifications during ordering. Any potential sizing exchange requests must be filed promptly through our customer service helpline within our accepted retail return window, provided the footwear remains completely unworn and retains all original branding tags.

6. Revisions and Modifications

Marikos Footwear reserves the right to review, update, or replace any structural portion of these Terms and Conditions at any chosen interval without direct notification. It is your obligation to check this page periodically for updates.